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Built for Pubs, Bars & Nightlife

Keep Your Customers
Happy & Coming Back

Real-time anonymous feedback for pubs and bars. Catch service issues before they turn into bad Google reviews. Know what's happening on your floor, every shift.

QR code on every table
Anonymous feedback
Instant alerts

The Challenge Every Pub Faces

Busy bars mean issues slip through. By the time you find out, it's too late.

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Complaints Go Straight to Google

Bad service = 1-star reviews. You never get a chance to fix it.

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Staff Don't Tell You

When it's busy, small issues get ignored. They add up.

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No Way to Track Performance

Which staff deliver great service? Which tables have issues? You're guessing.

How MoniVibe Works for Pubs & Bars

1

QR Feedback at Key Touchpoints

Place QR codes where feedback matters most in your venue:

  • Table tops and bar tops
  • Beer garden and outdoor areas
  • Toilets and washrooms
  • Ordering points and bar rails
  • Receipts or takeaway cups

Customers scan, answer quickly, and stay anonymous.

Quick scan → Instant feedback

2

AI Sentiment Analysis

MoniVibe automatically analyses customer sentiment, revealing:

  • Satisfaction levels
  • Service speed and attentiveness
  • Drink quality comments
  • Wait time frustrations
  • Staff-specific feedback
  • Cleanliness and washroom notes

Tonight's Guest Satisfaction

89%

Your regulars are loving the vibe! 🍺

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Instant Alerts to Your Team

Get notified when sentiment drops — enabling quick fixes before customers leave unhappy.

Alert: Service Issue

Bar area • Just now

"Waiting 15 minutes for drinks at the bar"

Features

Everything You Need to Run a Great Pub

Simple tools that actually help you deliver better service.

Instant Alerts

Get notified immediately when a customer has a bad experience. Fix issues before they leave.

Staff Performance

Track and reward your top-performing bar staff. See who delivers the best customer experience.

Boost Online Reviews

Happy customers are prompted to leave Google reviews. Build your pub's reputation automatically.

Anonymous Feedback

Customers share honest opinions without awkwardness. Know what's really happening.

Table & Area Tracking

See which areas of your pub need attention. Identify service hotspots and problem zones.

Real-Time Dashboard

Monitor feedback as it happens. Track sentiment, resolve issues, and celebrate wins instantly.

Perfect For Any Pub or Bar

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Traditional Pubs

Keep your regulars happy and attract new customers with consistently great service

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Cocktail Bars

Perfect service, every time. Track mixologist performance and drink quality feedback

Sports Bars

Manage busy match days. Know if tables need attention when staff are stretched

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Gastropubs

Balance food and drink service. Get feedback on both sides of your business

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Music Venues

Monitor customer experience during live performances. Balance atmosphere with service

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Chain Pubs

Maintain standards across multiple locations. Compare performance venue by venue

Real Results for Pub Owners

Reduce negative Google reviews by 80%
Catch service issues in real-time
Increase positive online reviews
Track staff performance objectively
Identify busy period pain points
Build customer loyalty through action

Ready to Keep Your Customers Happy?

Join hundreds of pubs and bars using MoniVibe to deliver better service, every shift.